Terms & Conditions for School Bookings

WAIVER OF LIABILITY
Students must be accompanied with teachers at all times (recommended ratio of 2 teachers to 40 students), during the entire duration of the programme/workshop. The National Museum of Singapore shall not be responsible or liable in any way for any loss, injury, mishap (including personal injury) of any students and/or teachers.

CANCELLATION / NO-SHOW
Fees will not be refunded for any school booking cancelled less than 30 days prior to the commencement of the programme. The full fees for the programme will be chargeable to the school/client.

In the case of a no-show by the school/client on the actual day, the full fees for the programme will be chargeable to the school/client. No-show applies when client is late for more than 15 minutes without notification. Workshop is automatically cancelled after 15 minutes and full fees will be charged to the school/client.

Should the Museum initiate cancellation of booking due to unforeseen circumstances, we shall endeavour to inform the school at least 30 days prior to programme commencement and refund the fees in full. However, we will not bear responsibility for travel expenses or any costs which the school/client might have incurred.     

RESCHEDULING
Each booking received will be allowed 2 rescheduling requests, provided that the first request for rescheduling of programme times and dates is received more than 30 days prior to the commencement of the programme and the second request for rescheduling of programme times and dates is received more than 14 days prior to the commencement of the programme.

Subsequent re-scheduling requests will be charged at 50% of programme cost per request.

No rescheduling will be allowed for any school/client bookings within 14 days prior to the commencement of the programme.

PUNCTUALITY
Should schools/clients be late for the programme, the programme will be modified and components of the programme may be omitted to ensure that the programme finishes at the timing(s) stated in the confirmation form.

No extension of time will be allowed to compensate for the later start time.

Should the Museum start the programme late due to unforeseen circumstances, the programme will be delivered in its entirety.

CLASS SIZE
The programmes are designed for a maximum number of students to optimize learning and ensure that each student receives adequate attention from the programme facilitator(s). The capacity of each programme is as follows:

I. Explore! Swinging Sixties – maximum 40 students
II. Young Ambassadors – maximum 24 students
III. Singapore History Workshop: New Nation – maximum 40 students
IV. My 60s Fashion Wardrobe – maximum 40 students
V. Puppets and Legends series – maximum 40 students
VI. Samsui Women: Laying the Bricks – maximum 40 students

If the number of number of students exceeds this capacity, there will be a 100% surcharge to be borne by the school / client.

TEACHER'S ROLE
For craft-based/performance-based programmes, it is recommended that teachers/parent volunteers assist in the facilitation of the craft activity/performance.

ETIQUETTE
To ensure a fulfilling and enriching museum experience for all students, teachers should not initiate any toilet break for students while the programme is in progress. This also helps to ensure minimal interruption to the programme. Our Museum staff will ensure that students visit the restroom prior to the start of the programme.

Teachers should ensure that students follow basic museum etiquette, so that the Museum can also be enjoyed by other visitors. While the Museum’s facilitators will remind students to talk softly, teachers should also ensure that students refrain from rowdy behaviour, especially in common and waiting areas. Students should also not be allowed to roam or run around the Museum without supervision. 

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